If you have completed a survey where the data is not in numeric form but is in binary form, for example, the answers to the survey are exclusively Yes or No. Then you can use the 'averaging' function to upload this data.
If you conducted the following survey 'Are you happy with the service you received?' Your results would probably look something like the below image:
To transform this into a dataset which you can upload into Community Insight turn the Yes and No answers into 100 for Yes and 0 for No:
This data can then be uploaded into Community Insight. Make sure you select the % when asked about suffixes during the creation process.
Once this data is uploaded into Community Insight you will be able to see your data displayed as percentages on a map.